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Gearbest: Package delay in UK Customs, pls look here

gearbest.com

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Jan 27, 2015
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1,189
Dear friends,
so sorry, pls look here:

Recently, there has been a delay with UK Customs check, which has affected the delivery time of some packages. Some packages have now passed through Customs and it is expected that an update online will be available next Monday or Tuesday (9th & 10th Oct). For those packages that have been delayed more than 1 week, over the stated estimated shipping time, we will refund 5% of the order value to your Wallet. For this please contact our support center at [email protected]. We sincerely apologize for any inconvenience.

and if you still can't check the order info, I ask our CS department again tomorrow and reply to you.

wish you have a nice day and hope that you can get your package soon.
Anny
 
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