rune
Postman
- Joined
- Jul 16, 2014
- Messages
- 348
I messaged Vapour Depot on FB to ask about the warranty for the Cloudmaker Whiteout RDNA200 and received this reply:
I then asked whether they had any plans to stock the accessories such as the replacement panels and they said this:
I was going to wait for reviews, but the quick responses (was expecting a reply at this time of night), really helpful info and the fact I can get a refund in the first 30 days if I don't like it made me push the add to basket button lol.
So looks like I'll be the proud owner of a Whiteout DNA200 in the next few weeks
Hi Ian, we offer a full 12 months warranty and we are offering 30 days refund period from date of shipping, if you are not happy with the device. Any repairs during the warranty period will be completed by ourselves, as we will be the authorised repair centre
I then asked whether they had any plans to stock the accessories such as the replacement panels and they said this:
Panels and accessories will be up on the site in a couple of weeks, we are just confirming numbers before they go live. Anyone who's pre ordered a device will get a 20% code for any accessories they want to add to their order. That will be sent out around 1 - 2 weeks before the device ships
I was going to wait for reviews, but the quick responses (was expecting a reply at this time of night), really helpful info and the fact I can get a refund in the first 30 days if I don't like it made me push the add to basket button lol.
So looks like I'll be the proud owner of a Whiteout DNA200 in the next few weeks