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Safercigs.........................

AndyC1971

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Joined
Jan 26, 2013
Messages
6,077
Ok, I feel compelled to write this review, after the last 24 hours. :)

Now I have to be honest, I have never made it a secret, that their are several vendors out there that I absolutely love using, and in recent light of the negativity some vendors have been getting, its only right that we re-address the balance, when legendary customer service comes into play.

Yesterday afternoon, I wanted to get an IGO-F, and after searching around, everywhere was out of stock, so I set up a 'notify me' with Safercigs.

I merrily went about my business, when I saw a thread on here talking about the IGO-F, and I jokingly put on that thread that I wanted one, but they were out of stock everywhere.

Within 15 minutes, Daz had added them to his site, and PM'd me to state that he had done so. So off I toddled put one in my basket, used the 10% discount, though I felt guilty, and used interlink delivery, that is cheaper my I hasted to add, than most vendors charge for 1st class signed for!! Total time from when I put the original message until I received my despatched email.......................54 minutes!!!!!

I received loads of updates via SaferCigs and Interlink over the next few hours updating me on everything, and I received this package, less than 20 hours after I had enquired about them. :)

P1000211.jpg

Truly remarkable, and legendary customer service, thanks Daz :yourock:
 
Grrr, still haven't got mine :banghead:

I should add that the fault lies entirely with Royal Fail, who as I have previously stated, can just flip the flip right off.
 
Have to agree. I spoke to Darren last week on the phone for some advice, placed my order later that evening. Used Interlink and received it 24hours later.......excellent service and highly recommended !
 
I ordered a LRider Robust from Safercigs a few weeks back. I ordered one Sunday night, and after plenty messages and a specified 1hour delivery slot (unheard of with most delivery companies) message, it arrived Tuesday morning.
Superb service and a great little mod at an unbelievable price.
A big thumbs up for them from me.
 
Ive ordered a few times from there as its the only place i can find Anyvapes Mini Tanks from at a decent price (actually they gave me a demo at vapefest this year). Have to say great service, they did miss an item (mistakes happen) off an order once, no big hassle i let them know and the missing item was sent out the next day.
 
I have to say I have never used them but I did recently recommend them to two friends which both placed orders I believe and were delighted with what they recieved and the service
 
"This is a personal review of a product I either bought or received free of charge. The opinions expressed here represent my own and not those of this website, planetofthevapes.co.uk"

I have to say a big thumbs up to safecigs, firstly for introducting me to the Anyvape Mini at vapefest (i was going to get a kanger mini) and they appear to be the cheapest around for the anyvape tanks, service and delivery has always been fantastic.

They did make a small mistake on my last order and missed something off (mistakes happen) got in touch and they sent out the missing item next day (very happy big thumbs up)

Unlike another vendor cough cough *********** who managed to send me out half an order once and made me jump though who and made me feel like i was making the entire thing up before i got my goods (but thats a story for another thread).
 
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