Installing A version on B Smok alien

[victorinoxery]

Hi there and welcome to the forum.

Thank you so much

 

[Mr Ripple]

I would do that but the program has to recognize it because if not i cant reinstall or repeat the install process :c

Take the batteries out, hold the fire button down, plug it in to your pc, and run the programme.
It doesnt matter that your pc doesnt recognise it.
This happened to me so i know it works.

 

[victorinoxery]

Ive tried this with some different versions of ISP Programming Tool and it doesnt recognize the alien :c some other solutions?

 

[Mr Ripple]

Ive tried this with some different versions of ISP Programming Tool and it doesnt recognize the alien :c some other solutions?

Thats the point.
It wont recognise it until youve put the correct software back on it.

 

[jakke]

I'd call it a case for warranty. Smok shouldn't allow you to put the wrong firmware on it, if it does, you can argue that it's a design issue and should be covered by warranty. It doesn't sound like you did anything bad to it, just an understandable user mistake.
All electronics in the EU should have a 2 years warranty but you still need proof of purchase for it.

 

[Mr Ripple]

I'd call it a case for warranty. Smok shouldn't allow you to put the wrong firmware on it, if it does, you can argue that it's a design issue and should be covered by warranty. It doesn't sound like you did anything bad to it, just an understandable user mistake.
All electronics in the EU should have a 2 years warranty but you still need proof of purchase for it.

Take it youve never dealt with Smok before?
Do Smok even provide a warranty?

 

[jakke]

Take it youve never dealt with Smok before?
Do Smok even provide a warranty?

Well ... if you've bought it in a B&M store, you don't have to deal with SMOK directly. If it comes straight from China, cut your losses and get a new one. That's the risk you take buying online.

And no, I've never dealt with Smok because I know their reputation lol
When I buy stuff, it's usually a DNA device and you can always send that back to Evolv, their CS is unmatched.

 

[Kaktai]

Greetings and Welcome to POTV

 

[victorinoxery]

Thats the point.
It wont recognise it until youve put the correct software back on it.

Yes i know, but how do i do that :c

 

[victorinoxery]

Well ... if you've bought it in a B&M store, you don't have to deal with SMOK directly. If it comes straight from China, cut your losses and get a new one. That's the risk you take buying online.

And no, I've never dealt with Smok because I know their reputation lol
When I buy stuff, it's usually a DNA device and you can always send that back to Evolv, their CS is unmatched.

In my case i didnt buy it of an official smok store...and that store gave me 6 months warranty 2 years ago so i cant do anything