iTaste SVD

[Lipsy]

It's not about not complaining - it's more a case of even if they send me a safe replacement, it'll still be a cheap and nasty replacement. As I said, happy to make the point to them but I'll buy something that I am satisfied will do the job safely and effectively.

Lipsy

 

[steffijade]

I have no problems complaining about the suspect charger - in fact, I will do so. However, I will still order a new one based on the recommendations of folks on here. I put the safety of my home and family above all else - it's not worth the risk.

Lispy

If that vendor is a member of ECITA, then I'm sure Katherine and her team would be keen to hear about this : http://www.ecita.org.uk/

Even if they aren't a member of ECITA, then ECCA would probably be interested : http://www.eccauk.org/

If you get no joy, then there's always Trading Standards : http://www.tradingstandards.gov.uk/

Don't let them get away with selling inappropriate gear.

 

[hodge40]

Name and shame!

Sent from my HTC One S using Planet of the Vapes mobile app

 

[Lipsy]

I had utterly no idea what a can of worms I'd be opening. I'm not sure naming and shaming would be appropriate - I haven't checked all of the rules and regs of this place, but I'm not 100% certain that the mods would be happy if I did that.

Lipsy

 

[Blossom]

I had utterly no idea what a can of worms I'd be opening. I'm not sure naming and shaming would be appropriate - I haven't checked all of the rules and regs of this place, but I'm not 100% certain that the mods would be happy if I did that.

Lipsy

I'd recommend that you get in touch with the vender first and give them a chance to put this right and explain themselves before you name and shame on here. Let us know how you get on though.

 

[hodge40]

Very diplomatic:-) clear breach of regs,so I'd be happy but would give vendor opportunity to put right first

Sent from my HTC One S using Planet of the Vapes mobile app

 

[Lipsy]

I was just about to say that I will contact them first, rather than exposing them... I will definitely do that, though. I have just looked on the internet and it looks a lot like this... View attachment 18941

 

[VaperCaper]

I had utterly no idea what a can of worms I'd be opening. I'm not sure naming and shaming would be appropriate - I haven't checked all of the rules and regs of this place, but I'm not 100% certain that the mods would be happy if I did that.

I agree with what Blossom said. Get in touch with them and take it from there, they might be unaware of what their legal obligations are and giving them a chance to sort things out right is the right thing to do.

I care a lot about making sure the stuff we sell (as in UK vendors collectively) is safe and fit for use, the more vendors there are that do things right the better.

 

[macs]

Totally Wicked have a Trustfire in their clearance section very reasonable.
I'm a newbie too but have been told these chargers are pretty good.