ScottChensoda
Achiever
- Joined
- Aug 15, 2013
- Messages
- 1,546
A roller? I can only just about afford a Dagenham Dustbin!
Same email I got Andy. I emailed Toby that it was above and beyond in my book. I did purchase mine from iVapourI have just received this notification from Ivapour,
Dear customer,
It has come to our attention that the Sigelei #20 has a slight risk of short circuit; but it will only happen in the event of a metallic object coming in contact between the switch and the body, and only while the switch is pressed at the same time.
Although this event would be extremely rare, and also that Sigelei have not done an official recall, we have decided that all of the top switch head unit section for the Sigelei #20 should be replaced for iVapour customers that purchased a Sigelei #20 .
A replacement that does not have this risk of short circuit, and also with improved switch locking mechanism, will be sent on Monday 19 Aug to the delivery address that you made the order for the Sigelei #20 .
Please note that the appearance has changed slightly.
It is recommended that you use the replacement instead of the old switch head.
Please email us before 6pm Sunday 18 Aug , if you would prefer it to be sent to a different address.
Kind regards,
Toby, iVapour Limited
I have passed Toby your address Meg and the replacement head will be sent direct to you, please note that this appears to be only for purchases from Ivapour, I have no other information from other suppliers.
I just recieveved my new sig 20 head today free from I vapour with a letter explaining the potential problems with the original.
the new head is alot better and the switch is easier to use plus atties seem to fit flusher on it, not completely flush but the gap is smaller.
there is a bolt at the bottom that I wonder if using a screwdriver could adjust the pin? (Not got round to doing it yet)
anyway first class service from I vapour!