ayresome
Postman
- Joined
- Jan 16, 2015
- Messages
- 130
Just wanted to give these guys a big 2 thumbs up for customer service.
I ordered a Wotofo sapor on Monday evening from vapour depot and the package turned up on Wednesday, unfortunately they sent me out a wotofo atty cubed. I emailed tom I think it was on Thursday explaining the issue.
I got a email back in a couple of hours apologising and told me he would send out the correct item and I could keep the Wotofo atty cubed as it was their mistake.
Top notch customer service.
I ordered a Wotofo sapor on Monday evening from vapour depot and the package turned up on Wednesday, unfortunately they sent me out a wotofo atty cubed. I emailed tom I think it was on Thursday explaining the issue.
I got a email back in a couple of hours apologising and told me he would send out the correct item and I could keep the Wotofo atty cubed as it was their mistake.
Top notch customer service.