Bobw1951
Postman
- Joined
- Apr 13, 2014
- Messages
- 358
Not naming the Vendor at the moment - but would like your thoughts on this and best way to proceed.
On 17/05 I ordered a Yihi SX Mini M next day I get an 3 emails (ack, shipped and can you contact us) & phone call which I missed, but phoned them back, for them to say supplier didn't send colour that I had ordered only grey/silver and silver/grey, I asked when they will get them and was told next week.
2 weeks later I'm still waiting - no further communication - so I email them, email gets bounced by their system saying Spam, so I email them using a different email address/server and that gets bounced as well, phone using same number that I originally called them on and get a completely different company - HUH!!
Post message on their thread here, but end up deleting it due to them answering the query on FB - saying they are still waiting for the colour to come in and would I like a refund, wished I'd said yes now, told them about email problem and phone as well.
Time flies and last Friday am getting fed up waiting so email them again - bounced, so onto FB and they come back to me saying that they still haven't got colour in, only grey/silver and silver/black so decide to take latter, knowing it was too late for shipping that day I expected it to ship on Monday, they don't work Saturdays, so that I would receive it today (RMSD Next Day before 1 pm paid for). Get shipping number and later last night check it out to find these idiots have sent it RM Signed for (1st or 2nd ??), so I might be lucky to get it by the end of the week if it doesn't fall down the RM Black Hole that a lot of my stuff has been disappearing into.
On 17/05 I ordered a Yihi SX Mini M next day I get an 3 emails (ack, shipped and can you contact us) & phone call which I missed, but phoned them back, for them to say supplier didn't send colour that I had ordered only grey/silver and silver/grey, I asked when they will get them and was told next week.
2 weeks later I'm still waiting - no further communication - so I email them, email gets bounced by their system saying Spam, so I email them using a different email address/server and that gets bounced as well, phone using same number that I originally called them on and get a completely different company - HUH!!
Post message on their thread here, but end up deleting it due to them answering the query on FB - saying they are still waiting for the colour to come in and would I like a refund, wished I'd said yes now, told them about email problem and phone as well.
Time flies and last Friday am getting fed up waiting so email them again - bounced, so onto FB and they come back to me saying that they still haven't got colour in, only grey/silver and silver/black so decide to take latter, knowing it was too late for shipping that day I expected it to ship on Monday, they don't work Saturdays, so that I would receive it today (RMSD Next Day before 1 pm paid for). Get shipping number and later last night check it out to find these idiots have sent it RM Signed for (1st or 2nd ??), so I might be lucky to get it by the end of the week if it doesn't fall down the RM Black Hole that a lot of my stuff has been disappearing into.
