In all honesty no, our sales haven't dipped much maybe by £50 a day, were still well over the 120 orders a day mark but that's besides the point, if this is how your all going to react after I've apologised then I truly don't know what else to do, I'm trying my best here to sort things out, we have emailed all purchasers of nitecore i4 chargers in the past 4 months that haven't already made a complaint with instructions on how to check and how to get in touch for a replacement, is all this hate really necessary? Everything I said in my previous post was the truth.