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28 vapes never.

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Naeemxo

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Has anyone else had problems with orders from 28 vapes later? I ordered 15 days ago and I've received nothing but one email from them and I've now been been sent a random refund. Sick of uk vendors and the poor level of service most of them give.


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havent they shut down ??

sure i read somewhere that another company bought all the stock
 
Yes they shut down,had big clearance sale few weeks back

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Has anyone else had problems with orders from 28 vapes later? I ordered 15 days ago and I've received nothing but one email from them and I've now been been sent a random refund. Sick of uk vendors and the poor level of service most of them give.


Sent from my iPhone using Planet of the Vapes

Sounds like you've had a bit of bad luck vendor wise. Most of the UK vendors I've used have been reliable, knowledgeable and helpful.
 
Yep, closing down sale. They were inundated with orders. This led to delays in orders being processed, which in turn led to delays in email replies.
Never had bad customer service from them. As for your self, you got a refund and didn't have to prompt them for it.
 
28 Vapes was brilliant.. I have had truly excellent service from them, real shame that they closed down.. you must have just caught the tail end of the clearance sale.. I reckon as she was seriously busy, cleared her whole stock in a few days and at super bargain prices..

If you stick to the vendors that are in the PoTV market place, I have found them all to be good (and I have used a fair few) with customer service way above what you would normally expect to get in the UK..
 
Cheers guys, I know a few vendors that's are rubbish but I'll order some more now from the trusted ones. An email to go with the refund would have been nice.


Sent from my iPhone using Planet of the Vapes
 
Has anyone else had problems with orders from 28 vapes later? I ordered 15 days ago and I've received nothing but one email from them and I've now been been sent a random refund. Sick of uk vendors and the poor level of service most of them give.


Sent from my iPhone using Planet of the Vapes


28 vapes were closing as others have said. Selling a lot of stock at bargain prices.

You should be careful with your wording and try to avoid branding all vendors as not good. A lot of people have used 28 vapes and had great service, its a shame that they are closing / closed, but they refunded you when the order couldnt be honoured and that, imo, is really good customer service ;)
 
Stick to recommended vendors from trusted sources like here and you'll not go far wrong.

There are an ever-growing number of new-start ups run by people seeing the price they pay here and what they can buy at and think they can earn a quick buck. Their knowledge is limited and their aftercare sucks balls. The same goes for every Tom, Dick and Harriette who believe they can mix some juice in their lounge and flog it at a profit.

Caveat emptor.
 
They refunded me 15 days after my order was placed that is rubbish, and to be honest me and a few people I know have received rubbish service from certain vendors unlike most people in this world of vaping I won't sugarcoat absolutely everything. I can only talk about the service I've received that's why I've resorted to making my own liquids. ✌️


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