Fake Charger

[Adrian1976]

.

 

[eyeball kid]

I'm still not seeing a safety recall on your website.
Lives are still in danger.
If anyone has a charger bought from next day batteries please stop using it and take it to a reputable dealer to be checked for authenticity.

I think everything has been said with a huge amount of anger and passion through frustration at your lack of ownership of this horrendous situation. So I will say no more but I will post this top warning every day until you have placed a clear warning on your home page.

 

[The Citizen]

Not wishing to be rude but I think we all know this but what we don't know is what can be done about it. The message not to buy is getting out there but it's all the people who might have one that's worrying. So professionally speaking how does the law help us address that?

Hi Peace. Not rude at all. I didn't say much as I know everybody here knows how serious this is, and I didn't want to come across as a Billy Big Bollox by lecturing on what everybody already knew. My point was/is that the time for this Company to be worrying about their business reputation is long past. Again, everybody knows this. If I was advising them, then that advice would be simple, do everything, and by everything, I mean everything, in your power to recall every last one of these chargers, as it wont be pretty for you if/when one goes up in smoke, and how you act now will have a large bearing on what a Court might do to you in the future....

In terms of how to address it, again as has been noted before, a complaint to the Trading Standards office local to the supplier by someone who has one would be the best bet. They have a wide range of powers which includes both dangerous and counterfeit goods, and can take legal action if necessary.

 

[Boxer fan]

Look what I was just sent through by Google Chrome. The news spreads far and wide.

 

[greenbrucelee]

Good evening guys, I hope you take the time to read this message and actually hear what I have to say, I want to truly apologise for this whole situation, I am so sorry for everyone who purchased a fake charger from our site, I honestly hand on heart did not know, these chargers were in our normal charger order and truthfully I did not realise, we had one complaint back in July when someone brought the plug to our attention, right away we checked a few of our i4 chargers and they all had fused plugs so we thought it was a one off and continued our business, as soon as I heard about any of this, this time around I checked every single charger we had in our stockroom, we had over 600 i4 chargers a further 30 proved to be fakes, these have been destroyed and we have changed supplier, and we will thoroughly check every single product we ever receive before shipping, this was a sneaky trick and our supplier has been doing it for a while and we simply never noticed because of the low amount of fakes that were included in our orders, I hold my hands up in the air and admit that I am also to blame for not checking every single charger when the first defective unit came to our attention in July, I would also like to sincerely apologise about the way I have handled the whole situation, I was hot headed and selfish and damn right rude to a lot of people, instead of correcting the problem I made it worse, I'm so so sorry for handling everything so badly I promise you that nothing like this will ever happen again, I've learnt my lesson and I will move forward and try to rebuild with better knowledge and morals, lastly I would like to apologise for the racist comment of mine that is floating around the internet, that was completely disgusting of me and out of order, it was a drunken comment that has come back to bite me in the arse every time someone mentions my name, I do not stand by these views or believe them, what I wrong was wrong on every level and I would like to apologise personally to everyone I may have offended, I have a lot of Muslim friends I am not a racist, just an idiot after a few too many beers, we will continue to replace any fake chargers that we have sold, a lot of replacements have already arrived with customers who are happy that the problem has been resolved, if you or anyone you know is due a replacement then please message me on our company Facebook page, I'm truly sorry guys for everything, I've fucked up and although you most likely won't grace me with your forgiveness I ask you to dig deep and forgive this idiot of a man who ran from his problems and hated on those who were trying to help others, one thing that got my back up is when people tried hacking the site and messaged my girlfriend, I know I'm not in the place to say it but that's way over the line and that's what pretty much tipped me over the edge, if you have made it this far I thankyou, it's taken a lot of bollocks to write this, and this message is way overdue, thanks guys and once again I am sincerely sorry for everything.

No one wants an apology, what they want is a big warning on your site saying we are now going to stop selling fake chargers, have a description of what real chargers look like, offer refunds and replacements and a big apology for being a twat. Stop deleting negative posts on your site, facebook and trust pilot because anyone with any brains knows that a company with only positive reviews is dodgy. Next you need to check all your other products for fakery because if you have fake chargers you most likely have fake batteries. Next may think about a course in customer relations because being a cunt doesn't get you customers and therefore you wont make any money. I am sure your local college will do one but you might have to do some GCSEs or something before hand because you generally seem a bit thick. Anyway think about what I said and you might survive or carry on being a prick and end up with a screwed up business and loads of debt.

 

[Superaereo]

24 hours later, still no answer to my email...

 

[greenbrucelee]

24 hours later, still no answer to my email...

Have you sent him an email?

 

[Simon G]

And just this, it sounds to me like some fucking chinese company has got some sort of vendetta with nitecore, they're ripping all the stuff off! These mock up factory's making these fakes should be investigated.

It's not a vendetta, it's what a large percentage of the Chinese manufacturing economy is built on. There is literally a cheap copy being made of almost everything over there.

 

[Simon G]

24 hours later, still no answer to my email...

Have you sent him an email?

 

[Superaereo]

Have you sent him an email?

Yes, otherwise I would not be waiting for an answer...