Fake Charger

[Lee]

@Dripworx that's a really good point, shop customers don't leave an identity. What would you advise? This seems beyond us to resolve?

I have no idea man, there is no way you can contact them. I'm sure the shops won't fancy putting up a massive notice in their window either advertising they was selling knock off shit.

Madness man, utter madness.

 

[nordelen]

NDB : you sold fake chargers.
NDB : you lied about it.
NDB : you failed to make good with your customers when you were found out.
NDB : you failed to inform customers (past and present) of your misdeeds, via personal communication or via your own website.
How do you plea?

 

[CalibraV6turbo]

Why would I want to drive away new customers? Do you think Tesco plastered that they sold horse meat on their homepage and shop doors

Having read this thread from the beginning and having seen all your responses @Next Day Batteries, I have to say that this response is yet your most moronic.

I think you will find that when companies such as Tesco have to issue a recall that such things are posted on their websites and within stores, that is called good business.

What you have done is utterly disgusting, and as a customer who has made purchases from your website in the past, I will not make the same mistake in the future, you will find you were also told this when I usubscribed from your email list yesterday.

Making statements about driving new customers away just makes you look like an even bigger muppet and not anywhere close to being sorry, appears like you are more worried about your pocket than human safety.

Put up the recall like all good businesses would and accept the consequences.

 

[Superaereo]

I checked my spam folder as well, before anyone asks.

I hate, *HATE* in capitals, public shaming, but here the safety of people and families might be at risk.

Please do the decent thing.

Seriously, I can buy another charger, sod it, it is less than the price of four pints in London, but if somebody gets hurt it's a different ballgame altogether.

 

[zouzounaki]

I think you will find that when companies such as Tesco have to issue a recall that such things are posted on their websites and within stores, that is called good business.

It’s not just good business, it’s a legal requirement.

 

[Peace]

I checked my spam folder as well, before anyone asks.

I hate, *HATE* in capitals, public shaming, but here the safety of people and families might be at risk.

Please do the decent thing.

Seriously, I can buy another charger, sod it, it is less than the price of four pints in London, but if somebody gets hurt it's a different ballgame altogether.

Funny how victims feel bad. The guy has shamed himself. There has been so much good advice to him in this thread so much concern about our community and the people close to it. Don't feel bad you have been great

 

[Addymk2]

Having read this thread from the beginning and having seen all your responses @Next Day Batteries, I have to say that this response is yet your most moronic.

I think you will find that when companies such as Tesco have to issue a recall that such things are posted on their websites and within stores, that is called good business.

What you have done is utterly disgusting, and as a customer who has made purchases from your website in the past, I will not make the same mistake in the future, you will find you were also told this when I usubscribed from your email list yesterday.

Making statements about driving new customers away just makes you look like an even bigger muppet and not anywhere close to being sorry, appears like you are more worried about your pocket than human safety.

Put up the recall like all good businesses would and accept the consequences.

Welcome to the forum. Apologies it had to be via shit like this but hey ho. If you have a Calibra... That's fucking cool.

At least it's not just the old sweats seeing this.

@NextDayBatteries a lot of people are joining the forum to reply to this and this alone. If your message had got out, they wouldn't be here watching you embarrass yourself.

 

[nwhornet]

Jeez Josh, do you share your press agent with Donald Trump. You've denied, counter denied, blamed everybody else, quietly held your hands up & admitted a slight issue. Next you'll be telling us your about to start a war with a Big Mac eating Korean because it feels right.

 

[Chris K]

Why would I want to drive away new customers? Do you think Tesco plastered that they sold horse meat on their homepage and shop doors

Hang on. Are you seriously saying @Next Day Batteries you value more custom and £££ over the potential damage and loss of life just one of YOUR fake chargers could cause? If only 1 customer sees that notice and realises you sold them a fake product, that could save their and their families lives, yet youre more concerned about potentially losing £££.

You couldn't run a piss up in a brewery the way you have handled this, let alone a business. As a fellow Leeds lad, ashamed of you. Grow up.

 

[Superaereo]

Funny how victims feel bad. The guy has shamed himself. There has been so much good advice to him in this thread so much concern about our community and the people close to it. Don't feel bad you have been great

We have all been young and sometimes a bit stupid, I guess.

Some posters here have also been a little bit carried away in their criticism, if not in the content, in what seemed a bit like glee and Schadenfreude.

I would just like to see NDB realise that the response given was/is inadequate and that for the sake of people's lives more should be done and asap.

Would not mind a refund or exchange myself but that is a totally secondary concern.