- Joined
- Aug 18, 2013
- Messages
- 24,075
I have a situation unfolding and am not really sure how to proceed, so thought I'd ask for suggestions and hope someone can come good.
I sold one of my two remaining Zen Mods to a very nice Guy from Portugal on 23rd of July. Payment was made via PayPal.
We posted said item out to his Father's address on the 29th of July. We sent it International Tracked.
All appeared to be going well until August 5th when this appeared on Post Office Tracking...........
Deeper tracking now shows this..........
I have tried to use the "Contact Us" Button, but have heard nothing back.
My Buyer returns to Portugal today from working in Croatia, he is aware of what has been going on and has been absolutely superb throughout. But I want to make this right for him, but am a bit unsure of what I can do next?
I sold one of my two remaining Zen Mods to a very nice Guy from Portugal on 23rd of July. Payment was made via PayPal.
We posted said item out to his Father's address on the 29th of July. We sent it International Tracked.
All appeared to be going well until August 5th when this appeared on Post Office Tracking...........
Deeper tracking now shows this..........
I have tried to use the "Contact Us" Button, but have heard nothing back.
My Buyer returns to Portugal today from working in Croatia, he is aware of what has been going on and has been absolutely superb throughout. But I want to make this right for him, but am a bit unsure of what I can do next?