parka
Postman
- Joined
- Feb 4, 2013
- Messages
- 70
This is more of a rant than anything. so i apologize in advance
Has anyone else had a positive experience ordering from this company. on the 27th September i ordered 2.5 liter of VG and 1 liter of PG. their web site claims they dispatch next day and delivery should be relatively quick. however i have only just today received the order from them. and guess what. they have sent me 2.5 liter of rubbing alcohol DOH!. towards the back end of last week i emailed them to make sure they had my order as the account i set up on their web site was not showing my order, although i had received email confirmation that they had received it. i had no response from them. on the 3rd (Monday) i called their telephone number just to double check, and no answer. now i have to go through the motions of trying to return this bloody order which they got wrong to begin with. and track down some VG and PG in the mean time as my Capella Custard concentrate is tormenting me. cautionary tale here is cheapest is not always best.
Has anyone else had a positive experience ordering from this company. on the 27th September i ordered 2.5 liter of VG and 1 liter of PG. their web site claims they dispatch next day and delivery should be relatively quick. however i have only just today received the order from them. and guess what. they have sent me 2.5 liter of rubbing alcohol DOH!. towards the back end of last week i emailed them to make sure they had my order as the account i set up on their web site was not showing my order, although i had received email confirmation that they had received it. i had no response from them. on the 3rd (Monday) i called their telephone number just to double check, and no answer. now i have to go through the motions of trying to return this bloody order which they got wrong to begin with. and track down some VG and PG in the mean time as my Capella Custard concentrate is tormenting me. cautionary tale here is cheapest is not always best.