ResinWas that the standard or resin?
20% off what? The order we made or if we make another order?I appreciate theres been alot of confusion surrounding everything, so would like to clarify our next steps:
We have taken all available feedback from you all very much on board. A new real time unique tracking method is currently being created by our very own computer maestro Thor for this very purpose
Pre-order items will be more clearly marked to ensure no more confusion will arise as a result and customers will be able to track their orders via our unique system
Our 20% offer still stands for any one affected. We are going through a period of intense change and are trying our best to keep up. In this case, our best wasnt good enough and for that, we offer the discount to you and our sincerest apologies.
Getting in touch with someone here will be made easier and more streamlined to lessen the response time. I understand many didnt receive communication regarding changes, and this feature will be integrated into our system
We really are working like stink. Thor in particular is surviving on four hours sleep a night until this staffing problem is solved and the system is up and running
20% off your refund20% off what? The order we made or if we make another order?
ok so called into @TheVapingGuru.co.uk and spoke to Chris who is currently working through processing orders, Thor is out looking at new store premises, as of 12pm last night the Wasps were in Dusseldorf and enroute to the UK, Chris told me they use air freight and it is a 2 stage delivery so goes from China to Dusseldorf and then from there to the UK, they are waiting on word from DHL on when they will arrive, they said they could well be here already and just going through the customs process.
just thought id update the thread for those waiting,
Apparently TVG is at Vape expo, but what puzzles me is what are they selling at expo? .
Who said they were exhibiting?Apparently TVG is at Vape expo, but what puzzles me is what are they selling at expo? .