What's new

nano wasp rda £9.99

Maybe a POTV discount code for everyone over Xmas to turn the tide back in there favour. I personally won't ask for 20% I will continue to wait and see. Wish the guys best of luck and hope they can bounce back.
 
I appreciate theres been alot of confusion surrounding everything, so would like to clarify our next steps:

We have taken all available feedback from you all very much on board. A new real time unique tracking method is currently being created by our very own computer maestro Thor for this very purpose

Pre-order items will be more clearly marked to ensure no more confusion will arise as a result and customers will be able to track their orders via our unique system

Our 20% offer still stands for any one affected. We are going through a period of intense change and are trying our best to keep up. In this case, our best wasnt good enough and for that, we offer the discount to you and our sincerest apologies.

Getting in touch with someone here will be made easier and more streamlined to lessen the response time. I understand many didnt receive communication regarding changes, and this feature will be integrated into our system

We really are working like stink. Thor in particular is surviving on four hours sleep a night until this staffing problem is solved and the system is up and running
20% off what? The order we made or if we make another order?
 
So just to be clear, there are multiple accounts here of people placing orders going back up to a month, with various different items, and yet not a single person has come forward to say they've received even one order...?
Multiple instances of messages/emails being ignored...

Yeah... I think I'll be taking that refund

Well done Vaping Guru for changing the way business is done in the vape industry.... However, I'm pretty happy with the current system; "I pay for stuff, and it arrives" it's a good system, maybe try it when you inevitability shut down and start trading under another name?
 
ok so called into @TheVapingGuru.co.uk and spoke to Chris who is currently working through processing orders, Thor is out looking at new store premises, as of 12pm last night the Wasps were in Dusseldorf and enroute to the UK, Chris told me they use air freight and it is a 2 stage delivery so goes from China to Dusseldorf and then from there to the UK, they are waiting on word from DHL on when they will arrive, they said they could well be here already and just going through the customs process.

just thought id update the thread for those waiting,


any update on the nano wasp resin @Ray@thevapingguru ? as @Sp3ckyh0td0g81 was informed they were in Dusseldorf 12pm Tuesday night , you have been online tonight but we get no update :s ...... bad news is better than NO news ... ive been happy to wait and see what happens but it feels like your taking the piss tbh my order status changed to PROCESSING 23 days ago , I would appreciate being kept in the loop even if my order is delayed further :doh:
 
Back
Top Bottom