nano wasp rda £9.99

[Ray@thevapingguru]

I appreciate theres been alot of confusion surrounding everything, so would like to clarify our next steps:

We have taken all available feedback from you all very much on board. A new real time unique tracking method is currently being created by our very own computer maestro Thor for this very purpose

Pre-order items will be more clearly marked to ensure no more confusion will arise as a result and customers will be able to track their orders via our unique system

Our 20% offer still stands for any one affected. We are going through a period of intense change and are trying our best to keep up. In this case, our best wasnt good enough and for that, we offer the discount to you and our sincerest apologies.

Getting in touch with someone here will be made easier and more streamlined to lessen the response time. I understand many didnt receive communication regarding changes, and this feature will be integrated into our system

We really are working like stink. Thor in particular is surviving on four hours sleep a night until this staffing problem is solved and the system is up and running

 

[daz_app]

Cheers for the clarification Ray

 

[Ray@thevapingguru]

Cheers for the clarification Ray

I'd like to say its my pleasure, but theres nothing pleasurable about failing to live up to expectations

 

[Afreeb]

I appreciate theres been alot of confusion surrounding everything, so would like to clarify our next steps:

We have taken all available feedback from you all very much on board. A new real time unique tracking method is currently being created by our very own computer maestro Thor for this very purpose

Pre-order items will be more clearly marked to ensure no more confusion will arise as a result and customers will be able to track their orders via our unique system

Our 20% offer still stands for any one affected. We are going through a period of intense change and are trying our best to keep up. In this case, our best wasnt good enough and for that, we offer the discount to you and our sincerest apologies.

Getting in touch with someone here will be made easier and more streamlined to lessen the response time. I understand many didnt receive communication regarding changes, and this feature will be integrated into our system

We really are working like stink. Thor in particular is surviving on four hours sleep a night until this staffing problem is solved and the system is up and running

I may have missed it in amongst all the posts but what is this 20% referring to?... Refund on orders placed or on future purchases for people affected by the delays? Cheers

 

[ajanmol]

I appreciate theres been alot of confusion surrounding everything, so would like to clarify our next steps:

We have taken all available feedback from you all very much on board. A new real time unique tracking method is currently being created by our very own computer maestro Thor for this very purpose

Pre-order items will be more clearly marked to ensure no more confusion will arise as a result and customers will be able to track their orders via our unique system

Our 20% offer still stands for any one affected. We are going through a period of intense change and are trying our best to keep up. In this case, our best wasnt good enough and for that, we offer the discount to you and our sincerest apologies.

Getting in touch with someone here will be made easier and more streamlined to lessen the response time. I understand many didnt receive communication regarding changes, and this feature will be integrated into our system

We really are working like stink. Thor in particular is surviving on four hours sleep a night until this staffing problem is solved and the system is up and running

Sorry, I have been following this thread quite closely but didn't catch the part about a 20% offer? Could you explain or point me towards the post with information.

I am happy to wait for my order personally as I am not in a rush - just would like the echo the point about keeping your customer base informed via an email or other form of communication promoting transparency, don't want to drone the same point further - apologies.

These things happen in business.

 

[Patrick89]

So has anyone received anything from these guys yet?
Ordered a wasp & an aleader squonk box thingy on 29th Sept, had a message saying to expect them mid Oct, since then I've received nothing, including responses to the multiple messages I've sent them, via email & their Facebook page.

Not looking good so far...

 

[Patrick89]

Also curious about this 20% thing? I know it's not a lot, but as a token apology it would say alot

 

[daz_app]

It was on another thread...

https://www.planetofthevapes.co.uk/forums/index.php?posts/1616829

 

[Jon The Vape]

I ordered a wasp on 30th Sept. still at processing status, so cancelled order via paypal, got refund yesterday.

So has anyone received anything from these guys yet?
Ordered a wasp & an aleader squonk box thingy on 29th Sept, had a message saying to expect them mid Oct, since then I've received nothing, including responses to the multiple messages I've sent them, via email & their Facebook page.

Not looking good so far...

 

[Patrick89]

I ordered a wasp on 30th Sept. still at processing status, so cancelled order via paypal, got refund yesterday.

Was that the standard or resin?