MHL
Veteran
- Joined
- Jul 26, 2017
- Messages
- 5,341
As an addendum, Cthulhu got back to me on messenger yesterday saying they would resend the package. So I got an answer / satisfactory resolution in the end.
Nah, It was the UK store. But say you did contact BMW HQ. It's unlikely they would totally ignore you. You would at least get a reply saying "please contact the retailer" or something.
Are you trying to contact Aspire in China? Aspire is a large manufacturer, they have Official UK distribution and support centers that you can email and even call.
I'm not surprised they aren't answering random emails in China. It's really the vendors job to look after you anyway. If you have a problem with your BMW car you don't send an email off to BMW HQ in Germany do you?
Nah, It was the UK store. But say you did contact BMW HQ. It's unlikely they would totally ignore you. You would at least get a reply saying "please contact the retailer" or something.