Totally agree with you and here's another example of daylight robbery post.
I smashed my naturevape tank by accident so sent for a new tube and added a coil so it felt like the £3 postage was worth it, soon as I got it set it up and it leaked so sent them an emai . I was told the rubber seals have probably come out when I smashed it and then told they sell them so all was good until they wanted another £3 postage. £3 to send out 3 little seals that cost 99p and are smaller than a stamp, not a chance was I paying that so I emailed to ask with me already buying the tank, 2 coils and 2 spare tubes if they could send me out the seals on a 1st or 2nd class stamp to be told no sorry not possible.
I like to use this type of set up at work and use my RBA's and drippers out of work so naturevape has lost my custom for being tight arses and not helping out their customers. I now have just ordered a couple of unicoils from virtual vape and already the owner has give me a free gift after a bit of a chat with him on AAEC, which I wasn't expecting.
Anyway sorry for the rant but this thread set me off