DPD tryed to charge me £60 fees for an £16 single duvet cover and 2 pillow cases. I refused to pay and DPD passed it to debt collectors who tryed to add more money. I phoned the Debt collectors explained i had receipts to prove there should be no fees. she tryed to say it does not matter. I said instead of trying it on take me to court where i can prove to the judge no fees where applicable. I then mentioned my mental health and said would you be happy if i was a member of your family with the problems i have she could not answer it and i said you are just a heartless woman. Take me to court instead of trying to add money.
I have heard nothing since. I think there maybe rules for folks with mental health issues that stop companies trying it on. Voda did a similar thing yesterday as they fucked up and hadn't put my Mobile bill on direct debit. I payed that it was £29 and now its on direct debit. I sent an email to the debt company and Voda. They have now added my health conditions to my account. I think it is to stop other employees making a mistake
Back to the new rules. Just avoid EU purchases. avoid fees. Yes you still pay 20% VAT but no import fees. Stop letting courier companys from stealing your moneys. Make the Eu suffer, there are more countries that will lose out but UK won't.
Import fees etc should only apply to business not personal purchases.