I hope things get sorted for those in the same position as me.
Last update from FT on my support ticket is that they offered me $5 towards the charge of £11.15 that I have. I replied back asking for the full fee to be covered to see what they say but Ive got a feeling they won't budge any further and it will most likely just be a case of being sent back to them then either I opt for a re-send or a refund.
Will keep you guys posted on what they say.
Last update from FT on my support ticket is that they offered me $5 towards the charge of £11.15 that I have. I replied back asking for the full fee to be covered to see what they say but Ive got a feeling they won't budge any further and it will most likely just be a case of being sent back to them then either I opt for a re-send or a refund.
Will keep you guys posted on what they say.